Director of Care Certificate in Clinical Leadership

Program Overview

The Director of Care role in Long Term Care requires strong leadership skills to navigate the changing needs and complexity of this specialized care sector

Learn to build and lead high performing teams through the Director of Care Certificate in Clinical Leadership. Demonstrate your commitment to continuous improvement and complement your clinical skills and knowledge.

Program Summary

The Director of Care Certificate in Clinical Leadership was designed with industry long-term care providers and is instructed by expert faculty. The Certificate focuses on development of leadership competencies for the Directors of Care (DOC) to ensure the delivery of high quality accommodation, care, and services to clients and families. This program teaches and mentors the DOC to become a confident leader

Learning Outcomes:

  • Effective leadership and how to engage with team members
  • Evidence informed practice and knowledge of clinical programs
  • Nursing leadership best practices
  • Collaboration (reach out to the right resource)
  • Self-reflection

How You Will Benefit:

  • Attract, motivate, retain and develop teams for point-of-care healthcare providers
  • Communicate in ways that promote a culture of trust, recognition, transparency with clients and families, staff, peers and management
  • Career development for nurses and other service providers
  • Coach and mentor for large, high impact inter-disciplinary teams
  • Improve the quality of care and services

Who Should Attend:

  • New and existing Directors of Care
  • Assistant/associate Directors of Care

 

Program Content

Format

  • Module based, on-campus, at York University in Toronto, Ontario
  • The Action Learning Project portion of the certificate will be mentored online with in-class project work time
  • All course learning materials are supplied
Module Topic
Prepare to learn: Day 1
  • Learning Inventory; Self-reflection
Module 1: Day 1-2-3
  • Leading at your organization, Learning Together
  • Best Elder Practices; Employee Engagement; Verbal and non verbal communication skills; Having difficult conversations ; Learning inventory
Module 2: Day 4-5-6
  • Inquiry, Monitor and Improve Performance,  Negotiation, Stakeholder Management; Change and Innovation; Quality, Quality Improvement; Resident/Family; Engagement; Courage and Renewal
Module 3: Day 7-8-9
  • High Performing Team – Conflict, Coaching and improvement; Leading in complex situations; The strategic differences between management and leadership, delegation; Collaborative Decision making
Module 4: Day 10
  • Action Learning Project Presentation

Faculty

Deborah Tregunno - R.N., PhD

Program Director, Associate Professor-Queens University

Deborah Tregunno is Associate Professor, School of Nursing, Queen's University. She holds a PhD (Health Policy, Management and Evaluation) from the University of Toronto, specializing in the field of organizational behaviour and performance measurement.  She completed post-doctoral work in the Faculty of Nursing, University of Toronto, and is the recipient of a Ministry of Health and Longterm Care (MOHLTC) Senior Nurse Research award (2009-2011). Prior to her academic career, she held a variety of clinical and managerial roles, and developed extensive knowledge and competencies related to the design, management and delivery of health care.

Her program of research focuses on patient safety with a particular interest in the relationship among managerial positions, work environment and the delivery of safe care by nurses and multidisciplinary teams. In specific studies she has explored safety culture, organizational learning and safety failures, non-technical behaviours of obstetrical teams and high risk outcomes using high fidelity simulation, and the experience of internationally educated nurses and the delivery of safe care.

Bruce D. Van Ryn-Bockin - MD, MBA

Principal-PeopleSkills

Bruce is a pioneer in the field of Emotional Intelligence and has designed numerous workshops on this topic over the last 30 years. After spending ten years as a family physician, he left that practice to pursue the study of Human Behaviour, founding PeopleSkills, a training and consulting company that now provides executive coaching to mid- and senior level management, and customized training to organizations wishing to grow their management team’s capabilities.

Bruce has taught leadership at Wilfrid Laurier’s School of Business and Economics, and critical and creative thinking at Conestoga College Institute of Technology and Advanced Learning. Bruce has 5 grown children and 7 grandchildren, and when he is not hanging out with them and his dog, Toby, he can be found downhill skiing or teaching white-water canoeing on some northern river.

Chris Irwin -Bcomm, MBA

Measure of Success Inc., Professor-Schulich School of Business

Chris Irwin is a Principal at Measure of Success Inc., a consultancy that partners with organizations to support, monitor and improve performance by clarifying priorities and aligning activity. He also teaches negotiations and stakeholder management in the MBA program at Schulich School of Business." He brings his insights into collaboration as a trainer and speaker with the Supply Chain Management Association (formerly PMAC) and its provincial institutes. Chris has an MBA (Schulich, 2006) and a BCom (McGill, 1994).

He speaks French and Japanese, and lives in Toronto with his wife, three kids and one pug.
Chris spent the first years of his career living and working in Japan where he was involved in training and development (skills/language/cultural training and curriculum development), as well as in communication (stakeholder management, writing and translating). This included time at the Disney entity that oversees Tokyo Disneyland. He has worked in the not-for-profit environment, as well as in the private sector in sales/business development and as a consultant. His industry experience also spans Media/Publishing, Financial Services, Health Care and Technology.

Louise Hartley - PhD

Director, York University Psychology Clinic

Dr. Louise Hartley is director of York University's Psychology Clinic. She is a registered psychologist and also holds a corporate coaching certificate. Dr. Hartley has expertise in the field of organizational development which includes both individual and team interventions designed to build healthy, engaged work environments. She is a frequent presenter at conferences and is past president of the Employee Assistance Society of North America (EASNA).

Peter Gardiner-Harding

Executive Director/Co-Founder - playsthatwork inc.

Peter is a corporate actor and learning facilitator.  He co-founded playsthatwork inc. in 1989 and produces experiential-based training products which bring the spirit of theatrical discipline to business. As well as taking on such traditional stage roles as actor, director and producer, Mr. Gardiner-Harding's theatrical career in corporate theatre has encompassed a variety of projects including writing and performing scripts and characters used in corporate training activities.

Clients of playsthatwork inc. come from academia, construction, financial services, acute & long-term healthcare, insurance, manufacturing, professional associations, professional governing bodies, trade unions, etc. http://playsthatwork.com/company/

Mardi Tindal

Mardi Tindal is a long-time facilitator and mentor with the Center for Courage & Renewal. She facilitates Courage to Nurse Retreats in addition to her work with leaders in business and non-profit organizations, regionally, nationally and internationally. She holds an MA from the Ontario Institute for Studies in Education, of the University of Toronto.

Mardi Tindal has brought energetic leadership throughout her career as an adult educator and facilitator, organizational consultant, retreat centre director, writer, broadcaster and organizational leader. She is a former Moderator of The United Church of Canada, and holds an MA from the Ontario Institute for Studies in Education, of the University of Toronto. In 2012, she received the Queen Elizabeth II Diamond Jubilee Medal in recognition of her contributions to Canada.

Accommodation

Accommodation Information

Schulich Executive Hotel on Campus

The Executive Learning Centre features:
• 60 executive style guest rooms on 12 floors each with a queen size bed
• Complimentary high speed internet access
• In room coffee/tea maker
• Wheelchair accessible

Call Reservations (416)-650-8300 book on-line: www.elc.schulich.yorku.ca or

E-mail: reservations@schulich.yorku.ca