Health Coaching for Diabetes Care Certificate

Program Overview

Supporting diabetes self-management

Program Goal

This skills-training program will help participants translate their diabetes education and experience into action by applying strategies and tools to facilitate self-management support using diabetes coaching methods.

Health coaching is an evidenced-based strategy that can increase the efficiency of health care providers to manage chronic conditions. The certificate program will focus on the implementation of health coaching approaches and skills in primary care, community health centre, or specialized clinics, to support at-risk ‘pre-diabetes’ population and people living with type 1 or type 2 diabetes mellitus (T2DM).

Throughout the course, participants will explore case studies using the diabetes coaching model. The course is designed for working professionals, using convenient online learning modules and a live classroom session featuring practice simulations with real patient actors.


Program Benefits

  • This certificate program will help you to implement your knowledge as Certified Diabetes Educators (CDE) or equivalent to support diabetes self-management
  • The program is aligned with the competencies outlined by Canadian Diabetes Educator Certification Board. Participants who complete the program will qualify for 18 continuing education credits for certification maintenance of Certified Diabetes Educator standing (CDE® ) through the self-directed credit portfolio option.
  • Using a Patient First approach, you will learn how to increase primary prevention and diabetes self-management support among people living with or at risk for diabetes
  • Implement health coaching methods using evidence-based strategies and technologies at your workplace to support a greater number of individuals at-risk or living with diabetes


Learning Outcomes

  • Gain health coaching knowledge and skills to support diabetes self-care for outpatient settings
  • Increase awareness and empathy for the person living with diabetes through p-centred communication skills and person-centred agenda setting
  • Define diabetes self-management education and support, and the varying degrees of self-management.
  • Support individuals to design behaviour modification and self-management plans
  • Link behaviour change through motivational interviewing and shared decision-making
  • Understand how to incorporate technology to support diabetes health coaching


Who should take this course?

  • Health care professional or allied health care professional working with at-risk ‘pre-diabetes’ adults or adults living with type 1 or type 2 diabetes mellitus (T2DM).


  • Certified Diabetes Educator or demonstrated 1-2 years of relevant/equivalent education and experience


Program Content

Program Details

The program is designed for working professionals across various practice setting and is delivered in a convenient four-day blended learning format:

  • Three days pre-recorded, on-demand learning at your own schedule
  • One-day in-person, classroom session of learning consolidation


Program Modules

Introduction to health coaching for diabetes
  • Increase understanding of the diabetes health coaching role and need
  • Understanding coaching models and approaches for diabetes self-managed support
  • Understanding implementation successes and challenges
Behaviour Change
  • Understand knowledge, skills, attributes of a diabetes health coach
  • Build skills including motivational interviewing, behaviour change, shared decision-making for person-centred care
Becoming a Diabetes Care Translator ®
  • Learn effective communication strategies for person-centred care
  • Implement diabetes care translation and goals for person-centred care
  • Incorporate use of health technologies
Implementation and Learning Consolidation
  • Synthesizing and applying diabetes coaching skills and knowledge (review of mock documentation)
  • Simulation with real patient actors


The program uses a professional development format and is non-degree and non-credit. Participants who complete this program will receive a certificate of completion from York University.

PENDING: This program is aligned with the competencies outlined by Canadian Diabetes Educator Certification Board, and will qualify for 18 continuing education credits for certification maintenance of Certified Diabetes Educator standing (CDE® ) through the self-directed credit portfolio option.


Diana Sherifali - RN, PhD, CDE

Associate Professor, School of Nursing and Joint Faculty, Department of Health Research Methods, Evidence and Impact, McMaster University
Associate Researcher, Population Health Research Institute, Hamilton Health Sciences, McMaster University
Clinical Nurse Specialist, Diabetes Care and Research Program, Hamilton Health Sciences.

Diana’s research interests include evidence-based diabetes practice and the implementation and evaluation of strategies for diabetes self-care at the patient, provider and population level.  She has been funded by Diabetes Canada, the Heart and Stroke Foundation and the Canadian Institutes for Health Research.  She is currently leading a trial to evaluate the effect of a diabetes health coach on diabetes control and quality of life.

She has authored or co-authored over 50 papers and is currently the Methods Co-Chair and Co-Author on three chapters for the 2018 Diabetes Canada's Clinical Practice guidelines. Finally, Diana is the Deputy Editor of the Canadian Journal of Diabetes and has been an active volunteer with Diabetes Canada since 1998.


Leigh Caplan - RN, MA, CDE

Diabetes Nurse Educator, Sunnybrook Academic Family Health Team

Leigh Caplan is a Diabetes Nurse Educator in the Sunnybrook Academic Family Health Team.   She has worked in the area of Diabetes Education for over 19 years. She has been the clinical lead on the expansion of the diabetes program at Sunnybrook and responsible for inter-professional diabetes education. Leigh is a faculity member of the Institute of Healthcare Communication: Choices and Change workshop, Choices and changes Mentoring Workshops with simulated patients and Coaching Clinicians for Enhanced Performance. Leigh is a tutor in University of Toronto Medical School’s Community, Population and Public Health ( CPPH) -1 course. Leigh has been a tutor and facilitator of Michener Institute for Applied Health Sciences’ Diabetes Educator Graduate Certificate course.

Leigh received the U of T Family and Community Medicine Interprofesional Teaching Award 2011 and the Banting and Best Diabetes Centre University of Toronto Diabetes Educator of the Year 2012. Leigh has been an active member: On three projects by the Centre for Effective Practice, Department of Family and Community Medicine, University of Toronto. The Central Toronto LHIN Self Management Group Toronto Central LHIN: Diabetes Steering Committee. Government of Ontario Diabetes Strategy Self Management Working Group. Leigh is presently an active member: TC LHIN RCC New Hires Planning Committee Sunnybrook Academic FHT Education Committee  Banting & Best Diabetes Centre - Continuing Health Education & Professional Development Committee Meeting TC LHIN Self management Advisory Committee  Health Quality Ontario – Ontario Diabetes Evidence committee Expert Panel.


Anka Brozic - BPHE, MSc

Director of Diabetes Education Programs, Waterloo Region-Langs Farm Village Association

Bio Coming Soon!